Why freedom care

We are a domiciliary care company that make it possible for people to receive the highest quality care in the comfort of their own home.

Freedom Care is a family run business. After being a carer for 15 years and caring for both my Mother and Mother in Law (who now have sadly passed away) and also visiting people in their own homes, I have seen both sides being the family member and the carer. At Freedom Care, we understand just how hard is to lose your independence and sometimes a family member relationship to become your ‘loved’ ones carer. At Freedom Care we ensure that we make a change, giving the clients and their families ‘Freedom of Choice’ to encourage and support families going through difficult times. Experiences have willed me to give better and try harder. I understand the value of finding the right person to look after your family member that needs support or just a helping hand.

Our philosophy is centred around getting the little things right for your loved ones – sticking to their well-established routines and their house rules really does allow them to maintain their independence.

We spend time getting to know our clients as individuals so that we can build strong relationships and understand what makes them happy.

Getting the little things right is fundamental in everything we do

We are passionate about care. Our initial assessments and discussions with family mean that we can get the level of care just right. Our carers are chosen for their kind, compassionate nature as well as for their skills and experience. They take the time to find out how a person likes their tea in the morning, what time they like to eat their dinner, and whether they like their eggs sunny side up! Spending time getting the little things right is vital in enabling your loved one to stay in control of their lives.

The personal touch with the professionalism you expect

Freedom Care pride ourselves on being able to provide a professional, tailored service that is truly personalised to your individual needs.

Relationships are absolutely key for us. The same person you talk to on the phone will be the person who will come out and meet you. Either Tracy, Kim or Debbie will continue to oversee the care – from the initial visit and for as long as we continue to support your loved one.

There are no cutting corners here. To us, it’s important that when we visit, we stay for long enough to have a chat, support around the house, and get to know your loved one that little bit better each time. These things can’t be rushed.

Peace of mind for our clients

We are fully regulated by the Care Quality Commission (CQC) and are members of the professional body, UKHCA, so you can rest assured that we take care extremely seriously. 

High quality care

Freedom Care provides high quality, reliable and responsive care services to the people in Hertfordshire.

Dedicated and friendly staff

There really is no place like home so our tailored service allows you or your loved ones to live at home with independence and dignity, supported by our dedicated and friendly staff

Person-centred Care

Freedom Care will provide person-centred care including supporting you or your loved ones to stay in the place that you all love.To enable you to share time as a family.

Bespoke Packages

We offer bespoke packages to meet your individual care needs, always respecting your ‘Freedom of Choice.

Free Assessment

Call now to speak to a member of our team to arrange a free assessment to see how we can help on 01992 879464

Person-centred Care

Freedom Care will provide person-centred care including supporting you or your loved ones to stay in the place that you all love.To enable you to share time as a family.


We care very much about what our clients and their family think about us. Please find below a number of our most-valued testimonials.

Freedom Care sent me a letter in March of this year as the carers that I had then were tending to let my father down sometimes not even showing up.
I met with Tracey and Kim at my father’s home and was impressed by how much time they spent asking my father what he would like them to do for him. They took a lot of time and care with him and, myself. They looked around his bungalow and made sure that he had all the correct occupational facilities in place. We discussed showering, as my father had not had a shower for six months (his previous carers just not bothering). With regard to this Tracey and Kim looked at his facilities and explained to me what was required so that they could help my father have a shower.
Their attention to detail was first class.
They began caring for my father in April of this year, giving him his first shower, which he thoroughly enjoyed. They took so much care with him in order that he was made to feel at ease.
I have regular contact with the team and have met most of them. They are such a caring and personable people who all feel that just because you are older and frail does not mean that you should not be dealt with with dignity.
They make my father feel wanted and cared for which I must say eases my mind and I know that I can approach them at any time.
I would thoroughly recommend them if you want a safe, caring, friendly and understanding personal care for your relative.
Elaine O'Keefe

I have needed carers for my son Robert since he was ten years old and I was pregnant with my daughter who is now thirty and my son Roger who is thirty-nine.

In the many years, I have had lots of different carers some good and some bad, so I think I should be able to work out who the good carers are.
On taking over the care of Robert who has two calls a day. I have found Freedom Care to be reliable and caring, not rushing, and happy to attend to all his needs.
My mother has dementia and so I have to get carers four times a day. I had no hesitation but to get Freedom Care to see to her. They will go that extra mile with Mum if needed and keep me informed of anything I should know also Mum likes all the carers.
Thanks for all your good work.
JF - Potters Bar

We’ve found that Freedom Care to be invaluable in caring for our elderly parents, reliable, informative, and adaptable as (inevitably) things happen and need change. The staff members involved have been not only very competent but have also become good friends, with a genuine concern for both our parents and us. We’d recommend them.

Roger & Jenny

Since starting with Freedom Care to support my elderly mother, I have been impressed with the quality of their service. It’s their level of compassion and attention to detail that sets them apart from other providers. They keep in regular contact with me and they are prepared to go that extra mile. They’ve been a great help to me and, more importantly, Mum loves them.
DF - Ipswich

Freedom Care (Herts) Ltd Recommended on homecare.co.uk

Contact Us

01992 879464


Ambition Business centre
Pindar road